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FACTS Family Portal Signup & Login

FACTS Family Portal gives you the opportunity to get more involved in your child's academic progress and future success. It's a private and secure portal that lets you view information specific to your children — grades, attendance, homework, conduct, and other useful school information — while protecting their information from others.

Signing Up for FACTS Family Portal

KMIDS FACTS Family Portal District Code: KM-THA

  1. From FACTSmgt.com/login, click Log In Here, then click Family Portal Login.
  2. Enter the KMIDS District Code: KM-THA
  3. Click Create Account.
  4. Type your Email Address. This is the email address you have previously provided to the school. If you are unsure of which email address you provided, please contact the KMIDS Registrar (info@kmids.ac.th).
  5. Click CREATE ACCOUNT. An email will be sent with a link to create your Family Portal login. The link is active for 6 hours.
  6. Click the Create your Family Portal Login link in the email.
  7. Type a Username and Password.
  8. Click Create Account.
  9. Click Back to log in and use your new credentials to log in.

Logging In (First-Time Login with Multi-Factor Authentication)

Upon your first log in with Multi-Factor Authentication (MFA), follow these steps to access the Family Portal.

  1. Navigate to FACTSmgt.com/login, click Family Portal Login. Enter the KMIDS District Code: KM-THA, and click Next.

  2. Sign in with your existing FACTS SIS username and password for the Family Portal.

    Note: If you have a separate FACTS user account from another school that uses FACTS, verify that those credentials didn’t autofill.

  3. If you haven’t set up Multi-Factor Authentication yet, you’ll be prompted to complete it during login. You may choose to receive a verification code by email or use any authenticator app of your preference — FACTS does not require or limit which app you use

Setting Up MFA by Email

  1. Click Begin.
  2. Click Sign Up Using Email.
    • If only one email is stored on your profile, the authentication code will automatically be sent there.
    • If you have multiple email addresses saved to your profile, select the one where you’d like the code sent.
  3. Click Send Code to Email.
  4. Check your email inbox for your one-time use code.
  5. Type the code in the Authentication Code text box.
  6. Click Submit.
  7. Choose two authentication questions and provide answers.
  8. Click Save to log in to your account.

Setting Up MFA with an Authenticator App

  1. Download your preferred authenticator app before proceeding.

    1. Click Begin.
    2. Click Sign Up Using App.
    3. Register your device:
      • On a smartphone, scan the QR code or type in the code provided.
      • On a desktop, copy and paste the code provided.
    4. Follow the remaining setup prompts in your authenticator app.
    5. Once completed, return to the MFA setup screen and click Next.
    6. Enter a verification code from your app to confirm it’s linked to your account.
    7. Click Next.
    8. Select Print or Download. These backup recovery codes can be used to access your account if you lose your device or can’t access your authenticator app — store them somewhere safe.
    9. Click Next. Multi-factor authentication is complete.
    10. Click Next to choose authentication questions and answers.
    11. Choose two authentication questions and provide answers.
    12. Click Save to log in to your account.

Future Logins

Once you’ve created your account, you don’t need to repeat the full process above (visiting FACTSmgt.com and entering the district code) every time you want to log in. Instead, you can go directly to:

Open the KMIDS FACTS Family Portal login

This link takes you straight to the KMIDS Family Portal login screen with the district code already filled in. Bookmark this link for future visits, and keep your login credentials private.

Need Help?

If you run into trouble signing up or logging in, please email itsupport@kmids.ac.th and include your FACTS Family Portal username and a description of the issue.

For MFA troubleshooting (authentication errors, missing verification emails, expired codes, account lockouts) and cache-clearing steps for display issues, see FACTS Family Portal Support.